Predictions for an upcoming new year are inevitably based on the “flow” from the current year, so if you have taken a look at my Top 100 articles of 2011 (or even my complete 2011 Reading List), you will not be surprised to hear that many predict that 2012 will be the “Year of Social Business“.
Up to now, for many organisations, Social Business has been about social … Read the rest of this post on the C4LPT blog
