A recent survey by OfficeTeam, a staffing service specializing in the placement of skilled administrative professionals, asked 150 randomly selected senior executives in the 1,000 largest companies in the US the following question:
How comfortable would you feel about being ‘friended’ by the following individuals on Facebook: Your boss, your co-workers, people you manage, clients, vendors?
These were the responses:
|
Your boss |
Your coworkers |
People you manage |
Clients |
Vendors |
| Very comfortable |
19%
|
13%
|
12%
|
7%
|
6%
|
| Somewhat comfortable |
28%
|
38%
|
32%
|
34%
|
23%
|
| Not very comfortable |
15%
|
13%
|
15%
|
17%
|
24%
|
| Not comfortable at all |
32%
|
28%
|
33%
|
33%
|
38%
|
| Don't know |
6%
|
8%
|
8%
|
9%
|
9%
|
| |
100%
|
100%
|
100%
|
100%
|
100 |
I think there are a number of factors here:
- Although personal and professional online personas/identities are colliding; individuals often want to maintain a distance in an organisational context, and not "muddy the waters"; and that there is a clear need for organisation-specific social media platforms
- The term "friend" is in itself a very powerful one with a very clear, meaning, and is often not considered appropriate in a business context.
When working with clients, on business implementations of the social media and collaboration platform, Elgg, we have addressed these factors in the following ways:
- We impress on staff that the collaboration platform is for organisational and professional working and learning - not for private socialising - that is best done on other public sites like Faceboook
- Where a relationship between individuals is to be established on the collaboration platform, we have renamed the term "Friends" to "Colleagues", "Contacts" or "Connections" as we have seen that staff are much happier at establishing connections with Contacts or Colleagues within an organisational context
Related SMIL resource